Hidalgo Junior

Privacy policy

Last update: April 28, 2026

This privacy policy describes how the personal data of users of the Hidalgo Junior booking application is collected, used and protected. The application is intended for managing appointments for hairdressing and barber services.

1. Data controller

The data controller for the personal data is Hidalgo Junior, a business dedicated to providing hairdressing and barber services.

For any questions related to this privacy policy or the processing of your personal data, you may contact the establishment through the usual business contact channels.

2. Personal data we collect

The application may collect and process the following personal data required to provide the booking service:

  • First and last name.
  • Email address.
  • Phone number, if provided by the user.
  • User account access data.
  • Services selected for the appointment.
  • Date, time and duration of the booking.
  • Appointment status, such as booked, cancelled, completed or no-show.
  • Notes or comments associated with the booking, when added by the user or the business.
  • Basic preferences related to notifications and service communications.

3. Technical data

Technical data required for the proper functioning of the application may also be processed, such as device information, technical identifiers, activity logs, IP address, access date and time, technical errors or data required to keep the session active.

4. Purpose of processing

Personal data is used for the following purposes:

  • Creating and managing the user account.
  • Allowing users to book, modify, view and cancel appointments.
  • Showing users their current and historical appointments.
  • Managing the business agenda and appointment availability.
  • Sending appointment-related communications, such as confirmations, changes, cancellations or reminders.
  • Handling queries or incidents related to the service.
  • Improving the security, stability and operation of the application.

5. Legal basis for processing

The main legal basis for processing personal data is the performance of the service requested by the user when registering, logging in or booking an appointment.

Data may also be processed based on the legitimate interest of the business to maintain application security, prevent misuse, resolve incidents and improve the service. Where necessary, the user's consent will be requested for specific purposes.

6. Data retention

Personal data will be kept for as long as necessary to manage the relationship with the user, provide the booking service and maintain the operational appointment history of the business.

When the data is no longer necessary, it will be deleted or anonymised, unless it must be retained for an additional period due to legal, administrative or accounting obligations, or to address potential liabilities.

7. Communications and notifications

The application may send service-related communications, such as booking confirmations, appointment reminders, schedule changes, cancellations or information required for the proper provision of the service.

These communications may be sent by email, push notifications or other channels enabled in the application, depending on the available configuration and the user's preferences.

8. Disclosure of data to third parties

We do not sell or transfer users' personal data to third parties for commercial purposes.

Certain technology providers required for the operation of the application may access the data, such as hosting services, databases, email delivery services, technical analytics, monitoring or notification providers. These providers will only process the data following the controller's instructions and for the purpose of providing the contracted service.

9. International transfers

Some technology providers used to host, maintain or communicate the service may be located outside the European Economic Area or may process data from other countries. In such cases, we will seek to use providers that offer appropriate data protection safeguards in accordance with applicable regulations.

10. Data security

Reasonable technical and organisational measures are applied to protect personal data against unauthorised access, loss, alteration, misuse or unauthorised disclosure.

Among other measures, the application may use encrypted communications, access control, user authentication, technical activity logging and separation between customer and administration profiles.

11. User rights

The user may request access, rectification, erasure, objection, restriction of processing and portability of their personal data, where applicable under the relevant regulations.

To exercise these rights, the user may contact Hidalgo Junior through the business contact channels, clearly indicating the request they wish to make.

12. Account and data deletion

The user may request the deletion of their account and associated data when they no longer wish to use the application. Deletion may be subject to the retention of certain data for the period necessary to comply with legal obligations or to address liabilities arising from the service provided.

13. Minors

The application is not specifically aimed at minors. If we detect that personal data from a minor has been collected without valid authorisation, the necessary measures will be taken to delete it or regularise its processing.

14. Changes to this policy

This privacy policy may be updated to reflect legal, technical or functional changes to the application. The current version will always be available on this page.

15. Contact

For questions about privacy, support or booking management, the user may contact Hidalgo Junior through the official business channels.